Terms of Service

1. Purpose

These Terms set out the conditions for using "Zombie Hunter Story" provided by Flamehammer Games (the "Company") and its related services, including the website, customer support, community, payments, advertising and events (collectively, the "Service").

2. Company Information

• Company name: Flamehammer Games (플레임해머 게임즈)
• Representative: Yunjae Jung (정윤재)
• Address: 26-8, Dolgoji-ro 32-gil, Seongbuk-gu, Seoul, Republic of Korea
• Email: cs@flamehammer.games

3. Effect and Amendment of These Terms

These Terms take effect when posted on the Service screens, the website or the app store page. The Company may amend these Terms when required by law, store policies or operational needs, and will give notice of material changes by reasonable means before they take effect.

4. Use of the Service

Users may use the Service by agreeing to these Terms and the Operation Policy and following the procedures set by the Company. The Company may change, suspend or end all or part of the Service to improve service quality, maintain security, fix errors, update content or meet operational needs.

5. Accounts

Users may create an account or link an account from an external platform to use the Service. Users must keep their account information secure, and the Company is not responsible for losses caused by unauthorized use of an account unless the Company is at fault.

Users may request deletion of their account through the in-app feature or by email.

6. User Obligations

Users must not:

• Use another person's account or personal information without permission
• Obtain in-game currency, items, rankings or rewards by abnormal means
• Use hacks, macros, automation tools, modified apps or unauthorized programs
• Infringe the intellectual property, reputation, personal information or other rights of the Company or third parties
• Post or send inappropriate content such as profanity, hate speech, obscene material, threats, scams or spam
• Interfere with the operation of the Service or gain unauthorized access to its systems
• Violate applicable laws, store policies, these Terms or the Operation Policy

7. Content and Intellectual Property

All rights to content in the Service, including the game, characters, graphics, sounds, text, data and programs, belong to the Company or the rightful owners. Users may use the Service only for personal, non-commercial purposes and may not copy, distribute, transmit, sell, rent or create derivative works from it without the Company's prior consent.

8. User Content

Users are responsible for anything they submit, such as nicknames, chat messages, profiles, reports or inquiries. The Company may review, restrict, delete or retain user content to the extent necessary to operate the Service, handle reports, comply with law and maintain a safe community.

9. Paid Services and In-App Purchases

Where paid services such as premium currency, items, ad removal, passes or subscriptions are offered, purchase and refund conditions are governed by the Paid Services and In-App Purchase Terms, the payment policies of each app store, and applicable law.

10. Advertising

The Service may include in-app advertising such as banner, interstitial and rewarded ads. Advertising identifiers, device information and app usage information may be processed to deliver ads and measure their performance, as described in the Privacy Policy.

11. Restrictions on Use

If a user violates these Terms, the Operation Policy or applicable law, the Company may take necessary measures, with prior notice or, in urgent cases, without prior notice, including warnings, chat restrictions, content removal, recovery of in-game currency, account suspension or permanent bans.

12. Suspension and Termination of the Service

The Company may temporarily suspend or end all or part of the Service for reasons such as maintenance, outages, security needs, service restructuring or business decisions. If the Service is to be ended, the Company will give advance notice to the extent possible.

13. Limitation of Liability

The Company is not liable for losses caused by events beyond its reasonable control, such as natural disasters, network failures, app store outages, the user's own fault or failures of third-party services. To the extent permitted by applicable law, the Company may limit its liability for indirect, special or consequential damages.

14. Governing Law and Dispute Resolution

These Terms are governed by and interpreted under the laws of the Republic of Korea. The Company and users will try in good faith to resolve any dispute relating to the Service through discussion. If no agreement is reached, the dispute will be handled by the competent court or dispute mediation body designated by applicable law.